Privacy Policy

At E&B Detailing ("we," "us," or "our"), we respect your privacy and are dedicated to safeguarding the personal information you share with us. This policy details how we collect, use, and protect your data when you visit our website ebdetail.com or use our mobile auto detailing services across Northwest Arkansas and the River Valley.

We only collect personal information that you voluntarily submit when requesting a quote or communicating with us:

• Contact Details: Your full name, telephone number, and email address provided in our quote request form.
• Vehicle & Service Info: Vehicle type (sedan, truck, SUV, bus, RV), preferred service package, requested appointment date, and additional vehicle condition notes.
• Technical Usage Data: Anonymized metrics such as browser type, device specifications, and page load speeds collected via Netlify hosting to ensure site performance.

We process your information strictly for legitimate business purposes:

• To evaluate your vehicle specifications and generate custom detailing quotes
• To confirm, schedule, and execute mobile detailing service appointments
• To communicate directly regarding appointment confirmations, weather delays, or follow-ups
• To maintain website security and prevent automated bot spam or malicious submissions

Your privacy is secured with enterprise-grade protections:

• HTTPS Encryption: All data transmitted to and from our website is encrypted using 256-bit SSL/TLS protocol.
• Form Handling: Submissions are securely processed via Netlify Forms with automatic spam detection.
• No Financial Storage: We do not collect or store credit cards, bank details, or payment credentials on this website.

We maintain a strict zero-spam policy: We do NEVER sell, trade, rent, or monetize your personal data.

We share data only with necessary operational partners bound by strict privacy rules:

• Hosting & Form Processing: Netlify (for web hosting, SSL certificates, and quote form delivery).
• Legal Compliance: When required by active subpoena, court order, or state regulatory authority.

We keep our site clean and tracker-free:

• No Ad Trackers: We do not use third-party advertising cookies, Facebook Pixels, or cross-site tracking scripts.
• Local Storage: We use your browser's local storage solely to enforce our quote submission rate limiter (limiting requests to 5 per hour), protecting our system from spam.

Regardless of jurisdiction, E&B Detailing extends full data control to all customers:

• Right to Know: Request a copy of all contact info we have on record for you.
• Right to Deletion: Request immediate removal ("Right to be Forgotten") of your records from our system.
• Right to Rectification: Ask us to update or correct any outdated phone numbers or details.

To exercise any data request, contact us directly at support@ebdetail.com.

Children's Privacy: Our detailing services and website are intended for adult vehicle owners (ages 18+). We do not knowingly collect personal data from minors.

External Third-Party Links: Our website embeds interactive maps via Google Maps. Interacting with third-party components is subject to Google's standard privacy policies.

If you have any questions or wish to submit a data request, please contact our team directly: